Program Manager-Prevention & Diversion Support Services
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5/30/2025
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This is a management position responsible for the oversight of prevention and diversion support services for families, prevention education/awareness, identification of the least restrictive services, resources and supports with a goal of family preservation.
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- Establishes and maintains positive working relationship with HFC internal/external customers
- Manages and provides supervision to Family Support Specialists that are responsible for identifying resources and problem solving with families to prevent children from entering the child welfare system
- Ensures families access the necessary resources timely, services and programs effectively, with the focus on optimizing their experience and outcomes
- Oversee the development, implementation and delivery of resource navigation systems and support services to divert cases from further entering the local child welfare system in Circuit 10
- Coordinates, creates, provides and delivers community and staff presentations on prevention related topics and service delivery
- Focuses on providing families with help before harm, by removing barriers and identifying the most appropriate services and supports
- Provides daily supervision of staff and case consultations on specific case situations to ensure family preservation
- Reviews, compiles and tracks data related to children entering the system of care and helps to develop strategies to safely prevent entering the child welfare system
- Reviews risk levels for families and determines interventions needed to support families
- Ensure staff are documenting all efforts in FSFN and keeping all staff and teams updates on case progress
- Models and enforces effective conflict resolution by encouraging open and free flowing communication between staff and service providers
- Responds with a sense of urgency to identify family service needs and resources
- Attends meetings and supervise/coordinate activities related to prevention and diversion case oversight
- Participate in management meetings and management team projects
- Performs special projects as assigned
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: Bachelor’s degree in Social Services, Health Care, Business or related field required. Requires a minimum of three to five years of professional experience in the related field & supervisory experience.
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Master’s degree preferred. Extensive experience in child welfare and/or child abuse prevention preferred.
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Excellent benefits package with tuition assistance, domestic partner coverage, retirement and generous paid time off.
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Drug free workplace. Drug testing required. EOE/M/F/D/V.
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