Caregiver Support Specialist

  • Closing Date:


  • Job Summary:

    This is a professional position responsible for training, level one (1) licensing and support of relatives and non-relatives in Polk, Highlands and Hardee counties.   

  • Essential Functions:

    • Establish and maintain positive working relationship with HFC internal and external customers
    • Carry caseload of caregivers and/or homes that are completing Level One licensing process
    • Provide ongoing support, resources and referral information to caregivers for placement stability
    • Assist and support caregivers in the investigation of allegations of abuse and neglect
    • Complete home visits with caregivers to prepare them for Level One licensing and gather appropriate updates
    • Complete background screening and assure requirements are completed in a timely manner
    • Conduct home studies and secure signatures as required within the specified time frame
    • Prepare licensing packets accuracy and in compliance with Level One licensing regulations
    • Submit licensing packets timely to supervisor and to the Department of Children & Families Central Region office
    • Monitor completion of training requirements for caregivers
    • Participate in meetings/staffings involving caregivers and service providers
    • Attend trainings or retention activities for caregivers
    • Track and monitor caseload activities
    • Work with other departments collaboratively that will also be supporting caregivers regarding benefits
    • Perform special projects as assigned

  • Qualifications Required:

    Bachelors degree in Social Work or related field.

  • Qualifications Preferred:

    Florida Child Welfare Certification highly preferred. Two years of experience working with children, adolescents and families is preferred.

  • Physical Requirements:

  • Benefits:

    We offer excellent benefits package with tuition assistance, domestic partner coverage, retirement & generous paid time off. 

  • Additional Information:

    Drug free workplace.  Drug testing req.

Fill out form to Apply

Employment Desired

Previously Employed by Heartland?



Are you currently charged, excluded, suspended, debarred or otherwise ineligible to participate in the federal health care programs, including Medicare and Medicaid?

Have you been convicted of a criminal offense related to the provision of health care items or services and have not been reinstated in the federal health care programs?

Have you ever been charged, convicted or suspended (including pled guilty, nolo contendere or no contest) of a criminal offense related to any of the federal health care programs (including Medicare or Medicaid)?

Have you ever been convicted (including pled guilty, nolo contendere, no contest) of any criminal offense?

Have you ever been discharged from employment?

Have you ever been dismissed from employment due to abuse of residents or clients?

For individuals seeking positions with driving responsibilities, please provide your license number, insurance information, and any traffic violations (other than parking tickets), accidents or insurance claims submitted within the last five (5) years.

Educational Data

High School – Diploma / GED

High School


Graduate School

Post Graduate School

Additional Information

Internship / Residency / Practicum / Fellowships

Record 1

Record 2

Fellowship 1

Fellowship 2

Professional Licenses and Certificates

License 1

License 2

Previous Employment Record

Include military service assignments and any verified work performed on a volunteer basis. Exclude organization names which indicate race, color, religion, sex or national origin.

List All Employment, Most Recent First (Please complete section in its entirety. "See Resume" is not acceptable.)

Employer 1 (Most Recent)

Employer 2

Employer 3

Employer 4

Employer 5

May we contact your current employer for a reference?

May we contact your previous employer for a reference?

Professional Reference 1

Professional Reference 2

Professional Reference 3

Personal References (Do Not Include Former Employers or Relatives)

Personal Reference 1

Personal Reference 2

Personal Reference 3

List Friends or Relatives Employed By Heartland for Children (including relatives by marriage)

Record 1

Record 2

Record 3

Upload a Resume

Submit »