Case Management Support-Adoptions

  • Closing Date:

    2/28/2025

  • Job Summary:

    This is a professional position responsible for supporting the adoption team to those interested in learning more about becoming adoptive parents and post adoption services.

  • Essential Functions:

    • Establishes and maintains positive working relationship with HFC customers
    • Performs routine administrative adoption functions to include drafting correspondence, scheduling appointments, organizing/maintaining paper and electronic files, ordering/assembling adoption backpacks/bags and provide information to callers
    • Provide assistance to post adoption services with correspondence, tracking, communicating with families and post adoption events
    • Maintains the annual adoption training calendar, staffing calendar and coordinating conference calls and meetings
    • Completes adoption inquires, retrieving/analyzing client data and reports
    • Register families for the adoption training, assist with informational night and Adoption 101 preparation
    • Composes and distributes meeting notes, correspondence and reports
    • Retrieve, complies, maintain and organize data from FSFN and other tracking systems
    • Monitors and tracks adoption and post adoption assignments and requested documents
    • Request documents as identified from various agencies
    • Provides coverage as needed for foster home inquiries
    • Performs other unit duties as assigned

  • Qualifications Required:

    High school diploma or GED required.

  • Qualifications Preferred:

    Three years data entry experience in a child welfare or related field preferred. Florida Safe Families Network (FSFN) experience preferred. 

     

  • Physical Requirements:

  • Benefits:

    Excellent benefits package with tuition assistance, domestic partner coverage, retirement and generous paid time off.  

  • Additional Information:

    Drug free workplace.  Drug testing required.  EOE/M/F/D/V.  

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