Administrative Support - Adoptions/Clerical

  • Closing Date:


  • Job Summary:

    This is a professional position responsible for retrieving, requesting and organizing documents for the adoption files.

  • Essential Functions:

    • Establishes and maintains positive working relationship with internal and external HFC customers, to include case management organizations and case managers
    • Retrieve critical documents from FSFN and other systems
    • Request documents as identified from various agencies
    • Monitors and tracks requested documents
    • Organize, compile and construct adoption files
    • Redacting essential documents for adoption disclosure
    • Assist in preparing and transporting files back to Heartland for Children after finalization
    • Assist with completing Adoption Inquires and register the families for the adoption training, and maintain the annual adoption training calendar.
    • Communicates with various professionals regarding outstanding documents
    • Assist with routine administrative functions for the unit such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, ordering/assembling adoption backpacks or adoption bags, assist with Informational Night and Adoption 101 preparation or provide information to callers
    • Assist with composing and distributing meeting notes, correspondence and reports
    • Assist with maintaining staffing calendar and coordinate conference calls and meetings
    • Assist with compiling, maintaining and organizing data from FSFN and other tracking systems
    • Performs other unit duties as assigned

  • Qualifications Required:

    High school diploma or GED required.

  • Qualifications Preferred:

    Child welfare experience preferred.

  • Physical Requirements:

  • Benefits:

    We offer excellent benefits package with tuition assistance, domestic partner coverage, retirement & generous paid time off. 

  • Additional Information:

    Drug Free workplace. Drug testing required. EOE/M/F/D/V.

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